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Donor Care Associate (Phlebotomist)

Edmonton, AB

Job Description
Job Description

Join Canada's lifeline

We're seeking six Donor Care Associate's to join our Edmonton team in May, 2020 .

Be part of a dynamic, innovative, collaborative, diverse and caring organization committed to saving and improving the lives of Canadians. We are the connection between the sincere generosity of donors, and the heartfelt appreciation of recipients. Thousands of Canadians depend on our programs every day for reliable access to safe blood, plasma, stem cells, organs and tissues.

Are you ready to embark on a meaningful and inspiring journey, where what you do matters? Be part of Canada's lifeline. Because we can all be the reason, the connection, that keeps Canadians living.

Under the direction of the Clinic Supervisor the Donor Care Associate (DCA) performs assigned duties to assist in the collection of whole blood and apheresis blood components as well as other related functions in the Clinic Services Department. Provides safe and effective standards of service to all customers including: donors, staff and volunteers during each phase of the collection process.
  • Completes donor registration
  • Performs confidential donor screening to determine eligibility and consent
  • Refers/Consults the Staff Nurse when donor eligibility is in question
  • Performs venipuncture according to established standards; assembles and prepares supplies, equipment and associated records
  • Monitors donor for safety and comfort, provides post donation care and instruction
  • Prepares unit, specimens and documents for the laboratory
  • Identifies and documents non-conformances
  • Promotes a positive donor experience through exceptional customer service and respect for donor privacy
  • Assists in set-up and tear down of equipment and supplies
  • Cleans, maintains and calibrates equipment
  • Projects a positive and professional image, maintains good relations with staff, donors, volunteers and the public
  • Assists in the orientation of new employees as assigned
  • Performs other related duties as assigned
  • Required Skills
  • Completion of High School education or equivalent
  • One year related experience
  • Previous work experience with the public, particularly in a health care environment is an asset
  • Computer skills including word processing
  • Successful completion of a formal training program in phlebotomy is an asset
  • Demonstrated ability to speak and write English clearly
  • Ability to communicate effectively with staff, volunteers, donors and the public
  • Well-developed interpersonal and customer service skills are required
  • Able to work in a multi-disciplinary team environment
  • Ability to learn technical tasks related to blood collection
  • Ability to take direction and carry out duties as assigned
  • Ability to meet the physical demands of the job
  • Ability to work variable shifts - days, evenings, weekends, holidays and travel for mobile clinics
  • Job Location Edmonton, Alberta, Canada Employment Status Regular Part-Time Application Deadline Posting will remain open until filled Classification HSAA $22.82 This position is open to Internal and External Applicants Additional Information Six Regular Part Time position available, with a start date of 2020-05-18. Must be available to work 37.5 hours bi-weekly based on a 0.5 FTE. Shifts will be flexible as assigned, can include days, evenings, weekends, and travel for mobile clinics. You may be required to work on a full-time basis for training purposes.
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