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Donor Care Associate (Phlebotomist)


London, ON
Canada

Job Description
Job Description

Join Canada's Lifeline!

We are currently seeking two RegularPart-TimeDonor Care Associate's to join our team in the London area.

Be part of a dynamic, innovative, collaborative, diverse and caring organization committed to saving and improving the lives of Canadians. We are the connection between the sincere generosity of donors, and the heartfelt appreciation of recipients. Thousands of Canadians depend on our programs every day for reliable access to safe blood, plasma, stem cells, organs and tissues.

In this role you will perform assigned duties to assist in the collection of whole blood and apheresis blood components as well as other related functions in the Clinic Services Department. you will provide safe and effective standards of service to all customers including: donors, staff and volunteers during each phase of the collection process.

Are you ready to embark on a meaningful and inspiring journey, where what you do matters? Be part of Canada's lifeline. Because we can all be the reason, the connection, that keeps Canadians living.

Responsibilities:
  • Completes donor registration
  • Performs confidential donor screening to determine eligibility and consent
  • Refer/Consults the Staff Nurse when donor eligibility is in question
  • Performs venipuncture according to established standards; assembles and prepares supplies, equipment and associated records
  • Monitors donor for safety and comfort, provides post donation care and instruction
  • Prepares unit, specimens and documents for the laboratory
  • Identifies and documents non-conformances
  • Promotes a positive donor experience through exceptional customer service and respect for donor privacy
  • Assists in set-up and tear down of equipment and supplies
  • Cleans, maintains and calibrates equipment
  • Projects a positive and professional image, maintains good relations with staff, donors, volunteers and the public
  • Assists in the orientation of new employees asrequired
  • Performs other related duties as assigned
  • Required Skills
  • Completion of High School education or equivalent; successful completion of a formal training program in phlebotomy is an asset
  • One year related experience
  • Previous work experience with the public, particularly in a health care environment is an asset
  • Computer skills including word processing
  • Demonstrated ability to speak and write English clearly
  • Well-developed interpersonal and customer service skills are required
  • Able to work in a multi-disciplinary team environment
  • Ability to learn technical tasks related to blood collection
  • Ability to take direction and carry out duties as assigned
  • Ability to meet the physical demands of the job
  • Ability to work variable shifts - days, evenings, weekends and holidays

  • We thank all applicants for their interest, however, only those candidates being considered for an

    interview will be contacted.
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