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Senior Quality Medical Assistant Flower Mound, TX

Flower Mound, TX

Job Description

The Senior Clinical Quality Assistant will partner with the USMD Patient Care Team in various quality driven projects and endeavors; and act as an extension of the Patient Care team to help USMD achieve quality driven goals. Participates in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Senior Clinical Quality Assistant works under the direction of corporate Quality Outcomes department and in coordination with the USMD Patient Care Team to outreach to patients whose clinical measures that need to be addressed. This individual will partner with USMD outpatient physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations. The SR. Clinical Quality Assistant will also partner with the USMD Patient Care Team in various quality driven projects and endeavors; and act as an extension of the Patient Care team to help USMD achieve quality driven goals.

Primary Responsibilities:
  • Partner with USMD physicians to assist patients in completing health screens and preventive care measures that are not yet completed
  • Outreach to external physician offices to obtain copies of consult notes and reports for patients who had preventive healthcare screens and clinical measures completed at outside facilities
  • Successfully update preventive health screens and clinical measures in the EMR that have been determined as completed
  • Communicate regularly with interdisciplinary team members to coordinate/update a patient's care
  • Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures
  • Participate in various quality driven initiatives within USMD and collaborate together to achieve high level patient outcomes
  • Submit data to external agencies as directed by manager
  • Explain the importance of preventive health screens and clinical measures to patients and Families
  • Performs all duties at the expert level within the scope of a Medical Assistant's scope of practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave. Fosters accountability for clinical practice and patient goals
  • Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others' documentation is incorrect and alerts clinic leadership. Assists other MA's with documentation questions.

  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:
  • Graduation from an accredited Medical Assistant program
  • Certified Medical Assistant
  • At least five years as a Certified Medical Assistant
  • High school graduate or GED equivalent
  • Sustained Medical Assistant certification
  • Current BLS certification.
  • Proven ability to mentor others
  • Expert in computer literacy in electronic health record
  • Knowledge of medical terminology
  • Mastered ICD-10 and CPT coding
  • Ability to react calmly and effectively in emergency situations required. Will assume a leadership role until higher levels of care arrive on scene
  • Excellent communication and customer service skills required
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease.

  • Physical Demands & Working Conditions :
  • Requires full range of body motion including manual finger dexterity and eye-hand coordination. Frequent standing and walking for extended periods of time. Lifts and carries items weighing up to 50 pounds. Requires visual acuity and normal color perception
  • Verbal and writing ability required to communicate effectively in informing employees of activities and policies. Numerical ability required. Ability to receive, comprehend, and carry out instructions; ability to work safely with equipment, supplies, and materials; ability to comply with attendance requirements; ability to comply with Human Resource policies.
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