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Bilingual Customer Service Representative

Ottawa, ON

Job Description
Position at Lifemark Health Group

Full-time Bilingual Customer Service Representative - Ottawa, ON

The successful candidate must be bilingual in French & English.

Lifemark Physiotherapy Carlingwood Mall is a multi-disciplinary physiotherapy rehabilitation clinic located in Ottawa West. The clinic offers treatments for a wide array of conditions including workplace injuries, motor vehicle accident injuries, sports injuries and everyday aches and pains. Our recently renovated space offers a clean, bright and comfortable setting for our patients!

As a Customer Service Representative you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Responsibilities include:

  • Answering the telephone, greeting, and assisting clients
  • Responding to inquiries and helping clients with problems
  • Processing incoming and outgoing mail, courier and faxes
  • Providing administrative support under the direction and support of the office manager and clinic director
  • Monitoring and ordering office and clinic supplies
  • Assisting with photocopier/fax maintenance


  • In-person and Telephonic customer service experience, ideally from a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred
  • Fluency in French is required

Apply today! Visit for more information
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