Manager, Mental Health & Addictions

ID# 002067

Vancouver Coastal Health
Vancouver, BC

Job Posted
Posting Expires
Healthcare / Health Services
From $49.28 To $70.84
Per Hour
Employment Type
Work Schedule

Job Description

Come work as a Manager, Mental Health & Addictions with Vancouver Coastal Health (VCH)!

Reporting to the Director, Central Coast, this position is responsible for the delivery of effective and efficient mental health & addiction services for the Central Coast Region. Provides leadership and direction for operations management, planning, implementation and evaluation of mental health and/or addiction services and activities related to utilization and risk management, and quality of the service. Plays a critical role in addressing the ongoing issues/needs of clients and their families and ensures a smooth transition from the acute care environment to appropriate community health services. Leads an inter-disciplinary team and works as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centered care, education and research. Primary interactions and communications are with Central Coast Indigenous First Nations, other Managers, Directors, physicians within the HSDA and Vancouver Coastal Health, the Executive Directors of contacted agencies, leads of medical program and transition teams, the HSDA Senior Management Team, and community and health authority partners such as municipal government, provincial ministries, schools, police, and emergency services.

As a Manager, Mental Health & Addictions with Vancouver Coastal Health you will:

  • Define an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate staff within the context of operational demands and environmental and resource constraints.
  • Lead the development and implementation of innovative and creative approaches for delivery of high quality, value added and efficient services, to support long term strategies and effectively address the mental health issues of individuals and increase capacity of the local community to meet local needs and expectations.
  • Provide leadership to staff using effective management techniques, hires, trains and evaluates staff; creates an environment that fosters growth, development, knowledge sharing and recognition. Resolves work/staff problems and issues; initiates disciplinary action up to and including termination. Ensures staff outcomes are met and adherence to accreditation, regulatory, and safety standards.
  • Collaborate in the development of annual capital and operating budgets to complement strategic directions. Manages operating budget; monitors expenditures and initiates corrective action. Develops effective and efficient practices and processes to measure use of resources and the quality of care rendered within allocated budget.
  • Implement and apply effective performance management processes in an interdisciplinary team environment. Coordinates quality improvement and risk management activities, and facilitates the implementation of approved modifications and evaluation of process effectiveness to ensure optimal use of organizational resources and safe delivery of client care.
  • Foster partnerships and establish systems that facilitate optimal mental health & addiction services delivery to address client and family priorities, reduce or eliminate service gaps, ensure seamless client flow throughout the continuum of care, project future needs and recommend or implement new initiatives and revisions to programs/services.
  • Provide leadership in redesigning systems and acts as a Project Manager as required, conducts needs assessments, assists with defining project scope and resource needs, works with integrated project teams, reports on project status, and ensures projects are completed on schedule, within budget, and with a high standard of quality.
  • Oversee the collection of statistical and performance data, facilitates the interface between research and operations, and recommends and implements operational changes based upon the analysis and reporting of this data.
  • Perform other related duties as assigned


Education & Experience

  • Master’s degree in a relevant health care profession plus Five (5) to Seven (7) year’s recent, related clinical and progressive leadership experience, including direct supervisory experience in a mental health & addictions service setting or an equivalent combination of education, training and experience.
  • Current registration/membership with a recognized professional organization. Basic computer literacy with word processing, email applications, spreadsheets, and/or database programs.

Knowledge & Abilities

  • Exhibits comprehensive knowledge and skillful application of relevant departmental polices provincial and municipal legislative requirements and other programs and processes related to the application of mental health and addiction services.
  • Collaborates with internal and external stakeholders to develop, manage and evaluate programs/services considering client needs, service delivery interrelationships and service potential within a complex environment.
  • Understands available resources for program/services and keeps quality in the forefront of all resource utilization decisions.
  • Facilitates, collaborates and negotiates for effective resolution of human resource issues.
  • Fosters collaborative working relationships and supports the ongoing development of staff.
  • Utilizes knowledge of project management principles and techniques in a multi-site health care environment.

Closing Statement

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.

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