Are you compassionate and want your work to have an impact? Join the MedQuest team and flourish as a Tech Assistant!
In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the Imaging Center's behalf. You will welcome all patients and their family members into the Center by making them feel comfortable and anticipating and attending to their needs. This position includes check-in and check-out of patients, answering the telephone, routing incoming calls to the appropriate party, scheduling and confirming patient appointments, gathering demographic and insurance data and completing the insurance pre-certification process, collecting balances from patients' financial responsibility at time of service, and other front office/desk duties as necessary.
Location: Columbia, SC. 29201
Employment Status: Full-time
Typical Shift: The hours will be 8:30 to 5:30
Qualified candidates must have:
2+ years of experience working in a customer support role
Strong customer service background and focus
Professional written and verbal communication skills
Working knowledge and ability to perform accurately and efficiently on computer
Demonstrated ability to multi-task
Ability to work in a fast-paced environment
High School Diploma or equivalent
Radiology or Diagnostic Imaging front office experience
Data Entry and Maintenance: Enters and edits orders correctly and efficiently to ensure exams and
procedures are performed and billed correctly. Enters order cancellations and inputs reason for
cancellation. Effectively tracks procedures and time associated with the imaging process. Requests
transportation through the RIS. Able to retrieve procedure results from RIS system to fax to units and
About MedQuest Associates, Inc.:
MedQuest Associates, a wholly-owned subsidiary of Novant Health, is the 2nd largest outpatient diagnostic imaging company, with a network of more than 60 imaging centers in eight states. We operate and manage mobile Magnetic Resonance Imaging (MRI), Positron Emission Tomography/Computed Tomography (PET/CT), ultrasound and mammography imaging equipment. Diagnostic imaging supports other health care practices by using, MRI, CT, X-Ray, nuclear medicine and ultrasound technology to identify and diagnose a broad range of medical conditions.
MedQuest Associates offers competitive salaries and benefit packages.
Your career starts here! Apply online today to join the MedQuest team!